4 235 Research Article TR CRISIS SPOKESPERSONSHIP IN THE PROCESS OF CRISIS COMMUNICATION ON SOCIAL MEDIA: THE CASE STUDY OF THE PATISWISS CRISIS Emel Kuşku Özdemir Pages 51-70 Received 22 Aug 2024 Accepted 17 Sep 2024 Published 27 Sep 2024 DOI 10.17498/kdeniz.1537398 View Article Download PDF Cite